Cookie Policy

Last updated: 07/03/2024 12:00 PM

This Cookie Policy explains how provento.ai ("we", "us", or "our") uses cookies and similar technologies when you visit our website at https://www.provento.ai (the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, provento.ai) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Service.

Types of cookies we use

Essential Cookies

These cookies are strictly necessary for the operation of our Service. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Examples: Session management, user authentication, security features, load balancing, and basic website functionality.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information. This helps us improve our Service and user experience.

Examples: Google Analytics, page views, bounce rates, traffic sources, and user behavior patterns.

Functionality Cookies

These cookies allow our Service to remember choices you make and provide enhanced, more personal features.

Examples: Language preferences, theme settings, user interface customizations, and remembering your login details.

Targeting and Advertising Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

Examples: Retargeting campaigns, personalized content, social media integration, and cross-platform advertising.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality.

Third-party services we use:

  • Google Analytics: Web analytics service for tracking website usage
  • Stripe: Payment processing and fraud prevention
  • Zoho: Email marketing and customer relationship management
  • Cloudflare: Security, performance, and content delivery network

How can you control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie banner when you first visit our Service.

Browser Controls

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Service though your access to some functionality and areas may be restricted.

How to control cookies in popular browsers:

  • Chrome: Settings > Advanced > Privacy and security > Content settings > Cookies
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Cookie retention

The length of time cookies remain on your device depends on whether they are "persistent" or "session" cookies:

  • Session cookies: Temporary cookies that are deleted when you close your browser
  • Persistent cookies: Remain on your device until they expire or you delete them manually

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Cookie Consent

By continuing to use our Service, you consent to our use of cookies as described in this Cookie Policy. You can withdraw your consent at any time by adjusting your browser settings or by contacting us directly.